Golden rules for solving debt

Don't borrow money to pay off your debts without thinking carefully, especially if the loan is to be secured against your home or business premises. Consolidation loans should be a last resort.
Don't ignore the problem - it won't go away and the longer you leave it the worse it gets.
Use the information in this site to help work out your Household Budget. Make sure you show it to your creditors when you contact them. Get advice if you are not certain which forms you should use.
Make sure you tackle your priority debts first - for example debts which could possibly mean you loosing your home, or having essential services cut off such as gas, electricity or water.
Use the tools on this site to work out a reasonable offer to repay the money owed. Don't worry if it appears very small if that is all you can afford. Creditors prefer you to pay a small amount regularly than make an offer you can't afford.
Contact everyone you owe money to. If you make arrangements to pay a reduced amount to some creditors but not others you could run into difficulties again.
Contact your creditors immediately and explain your difficulties. Visit them, phone them or write to them
If the first person you speak to is unhelpful ask to speak to somebody more senior who may be able to agree to what you want or call back later.
Don't give up trying to reach an agreement even if creditors are difficult.
Fill in the reply forms to Court papersin good time and let the courts have all the facts.You can attach a copy of your statement of means- always follow the instructions on the Court papers especially where to send them back to.
Always attend Court hearings. Take a copy of your Budget Sheet with you. Don't think that going to the County Court makes you a criminal - it's not that kind of court.
Always keep copies of any letters you send or receive, and make a record of telephone conversations in a diary or note book for future reference.
Remember, we are always here to help you with letters, forms and free advice. We can explain what to do if you are asked to go to court or if you have problems with bailiffs.

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Our debt expert, Wally Stone has over 20 years experience in dealing with personal debt.

County Court Judgments

If you fail to pay a creditor and don’t reply to their reminders there are several things that they can do.

If it is a secured debt for example, a hire purchase agreement they can repossess the goods without going to court if you have paid less than one third of the total sum. You will still have to pay the majority of the balance.[More..]

Bailiff harassment

Harassment of people in debt by creditors or their agents is a criminal offence under the Administration of Justice Act 1970.

It is often difficult to know what to do when you feel a creditor is not dealing with your account fairly. In order for you to identify what activities by your creditors may involve harassment and what can be done about the problem, this article outlines: [More..]

Credit Cards

For a great many of us the money runs out before the month does and then the temptation to use our credit cards to pay the bills kicks in. This is the beginning of the debt spiral and just what the credit card companies are counting on:. [More..]

Did you know...

According to a recent statement from the Citizens Advice Bureau, it could take 77 years on average for people asking for help with debt to get back into the black.

Britain's personal debt is increasing by £1 million every four minutes.